At VeranoNewCastle.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, www.veranonewcastle.com, and use our services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use the site.
1. Information We Collect
We collect two types of information when you visit our site:
a. Personal Information
Personal information refers to data that can identify you as an individual. We collect personal information in the following ways:
- Account Registration: If you create an account on our website, we may collect your name, email address, phone number, and other relevant contact details.
- Contact Forms: If you contact us through forms on our site, we may collect your name, email address, phone number, and any other information you provide to respond to your inquiries.
- Purchases or Services: When you purchase products or services through our site, we collect information such as billing address, shipping address, payment information, and transaction history.
b. Non-Personal Information
Non-personal information is data that does not identify you directly. This includes:
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about how you interact with our site, such as your IP address, browser type, device type, pages visited, and duration of your visit. This information helps us improve user experience and tailor content to your preferences.
- Analytics Data: We use third-party analytics services, such as Google Analytics, to monitor site traffic and analyze user behavior. This data helps us enhance the performance and functionality of our website.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide and improve our services, including processing orders, delivering products, and offering customer support.
- To communicate with you, including sending order confirmations, updates, promotional emails (with your consent), and responding to inquiries.
- To personalize your experience on our website, offering content and advertisements that are tailored to your preferences.
- To ensure the security of our website and protect against fraudulent activities.
- To comply with legal obligations and resolve disputes if necessary.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process payments, deliver products, or provide other services. These providers are required to protect your information and use it solely for the services they perform on our behalf.
- Legal Compliance: We may disclose your information when required by law, court order, or in response to a legal request to protect our rights, property, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes via email or a prominent notice on our website.
4. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to your personal data, and we will provide it to you upon verification of your identity. You may also request to correct or update inaccurate information.
- Data Deletion: You may request the deletion of your personal data, subject to legal obligations and the retention of necessary records.
- Opting Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by following the unsubscribe link included in our emails or by contacting us directly.
- Cookies Management: You can control the use of cookies through your browser settings. However, please note that blocking certain cookies may impact the functionality of our site.